Question 1

What does Adaptive Automations actually build?

Accepted Answer

Production AI systems your team can run, monitor, and maintain. Most often: RAG agents over private data, voice agents for support and reception, AI automations for back-office workflows, custom AI workspaces, automated competitor and market analysis, and full-stack AI applications.

Question 2

How long does a typical project take?

Accepted Answer

Two to twelve weeks for the build phase. RAG agents and voice agents tend to be on the shorter end. Full-stack platforms and complex automations are longer. The scoping call gives you an honest range before you commit.

Question 3

How does pricing work?

Accepted Answer

Fixed-fee per engagement, sized after a free scoping call. We do not bill hourly. If scope changes mid-project, we re-quote in writing before continuing. Operate phase is a separate, optional monthly retainer. Annual maintenance retainer is a third option.

Question 4

Will you work with us if we have no AI strategy yet?

Accepted Answer

Yes. Strategy work is a service we offer. A two-week strategy sprint produces a written build, buy, or skip recommendation for every AI use case in your backlog, with architecture diagrams.

Question 5

What is your stance on building vs buying?

Accepted Answer

We use the right tool for the job. Sometimes that is an off-the-shelf framework or platform. Sometimes it is custom code. We will not over-engineer to bill more, and we will not under-engineer to ship faster.

Question 6

How do you handle AI safety and data privacy?

Accepted Answer

All projects ship with eval pipelines, audit logs, and documented fallback paths. NDAs by default and BAAs when work is HIPAA-covered. Data stays in your infrastructure unless you specifically ask for hosted. We do not use client data to train any model.

Question 7

Can you sign a BAA for HIPAA-covered work?

Accepted Answer

Yes. Healthcare engagements include HIPAA-grade controls and a signed BAA.

Question 8

What does "production-ready" mean to you?

Accepted Answer

Eval pipeline with regression tests, observability of latency and cost, prompt and model versioning, cost cap with alerting, documented fallback path, audit trail of every model call, and a runbook for the on-call engineer.

Question 9

Do you offer ongoing support after launch?

Accepted Answer

Two ways. The optional operate phase: monthly fee, flexible length, we run the tool on your behalf while your team gets comfortable. And the annual maintenance retainer: once your team owns daily operations, we stay on call for upgrades, drift fixes, and incident response.

Question 10

Where are you based and what timezones do you cover?

Accepted Answer

Based in Phoenix, Arizona. We work with clients across US and EU time zones.

Question 11

What is the operate phase, and do I need it?

Accepted Answer

After we build, you have a choice. Take over operations on day one, or hire us to run the tool on your behalf for a few months. The operate phase is a monthly fee with flexible length. Most clients use it for 3 to 6 months while their team gets comfortable. There is no penalty either way.

Question 12

What is included in transfer?

Accepted Answer

A real handover, not a "good luck" email. Runbook for your on-call engineer, training sessions for your team, and a walk-through of the eval pipeline and observability dashboards. Transfer is included whether you take over on day one or after a year of operate.

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